Oil Delivery
Roman Oil answers some of the most common questions that current customers have about oil delivery services.
How do you know when to fill my tank?
We forecast your deliveries by using a degree day system that measures the changes in the temperature. Your individual usage is determined by whether you use your system for heat only or heat and hot water, the size of your home and the number of people living in your household. We combine your individual usage with our degree day system to determine when you need oil and will make a delivery when the level of oil is around 1/4 of tank.
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What happens when I run out of oil?
Letting your tank run to the bottom may cause service problems. Sediment settles at the bottom of your tank and when your system sucks up these particles, they may clog the oil filter or the nozzle. We treat all of our oil with Beckett UltraGuard additive to help break down the sludge at the bottom of your tank and clean your oil filter as the fuel cycles through your system. However, it is still not beneficial to let your tank fall below 1/8 of a tank.
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What is the minimum amount for an oil delivery?
There is a 100 gallon minimum on all oil deliveries for all contracted customers of Roman Oil. For all other customers, there is a 150 gallon minimum on all oil deliveries.
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Can I request an oil delivery online?
If you are a current customer, you can request an oil delivery by logging into our online customer portal. If you are not a current customer, you can complete our online new customer application form or call us at 203-235-3371.
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How can I request an oil delivery?
For non-emergency oil deliveries, current customers can feel free to login to our online customer portal and utilize the Online Oil Delivery Request form. For emergency oil deliveries, we recommend that current customers call us at 203-235-3371 to ensure that their order is processed and scheduled as soon as possible.
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